I would like to thank you and your crew for being true professionals in a world lacking them. I pointed out an issue and you guys corrected it with no questions asked. Many times I have to argue with someone, but not with your team. Every step from dropping off the vehicle to updates and eventual pick-up were amazing! Incredible repair and paint job. The best Auto Body shop I have ever dealt with! PERIOD!
Thank you so much,
– Clint and Mika Buckles, US Navy
Thank you so much for your kind consideration and service. Thank your technicians for the wonderful repair work and cleaning my Toyota Solara. Also the fast attention to completing the excellent work.
– Marilyn Larson
My husband and I had an outstanding experience at your Davis Cooks Collision shop recently. The customer service we received exceeded our expectations. That is why we are writing today. Our SUV was in perfect repair! Thank you Cooks Collision employees of Davis. It is our hope you will let them know how much we appreciate all their hard work. It is obvious to us they are all dedicated, hard-working people who not only can do a perfect job but also extend incredible customer service at the same time (And we are sure the employee’s we did not interact with are just as great). We plan on recommending Cooks Collision of Davis to everyone we know. You can be sure of that!
– Suzy and Chuck Horton
I want you to know how much I appreciate your service with my Ford Taurus the week. Your offer to check my A/C system while my mirror was being fixed was going the extra mile. It saved me time and money especially appreciated as we had to replace the battery on the car a few days before. The A/C is working well, the mirror is perfect and I can see why your business is so successful and your reputation is so good! Thank you again!
– Kathleen Collin
I have not had much experience with collision body work concerns but I am certain that Cooks Collision of Vacaville will never be equaled in the manner in which the claim was handled, the rental car, and the prompt and perfect repair of the Malibu and the courtesy of the staff! My sister and I are most grateful for the courteous treatment and prompt repair of our much needed car.
– Amelia Ranche
Thank you so much for the fantastic job you did in repairing my car. I picked the car up yesterday and noticed that not only did you fix the commissioned work but you touched up the areas of chipped paint on the hood of the car and the front bumper too! As an added bonus for me, not only was the work beautifully done, your turnaround time was super fast and your estimator was friendly and courteous in his interactions with me. My car, beloved and reliable transportation as it is, is eleven years old now, and I had debated whether I should even bother to have it repaired. I’m glad I did and so happy that Allstate recommended your shop to do the work. Thanks again!
– Dorothy Edwards
I would like to commend Fairfield Cooks Collision for their professionalism. Their customer service is exceptional; it’s hard to find that with companies nowadays. I was consistently informed of the status of my car from staff and also through “Check My Repair Status” on their website, which I must say is a brilliant idea for people like me who like to know everything that’s going on. Got my car back within the time frame I was told. It was a great experience all around and I plan on recommending Fairfield Cooks Collision to everyone I know.
– Teonia Selleaze